If your web hosting provider provides live chat support, you can talk to an agent live and find out useful information or get a problem resolved timely. The basic advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with access to the world wide web, which means that you will not pay any charges in the event that you are in a different state or country. In addition, it'll be simpler to copy and paste details for example domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side on the phone. The real-time chat is also a considerably quicker approach to contact your web hosting service provider's support crew as compared to using a ticketing system. What's more, in the event that some situation requires more time to be taken care of, you're able to do something else while you wait for assistance on the live chat, so you won't lose time - something that is impossible if you're on the phone.

Live Chat Support in Shared Web Hosting

We supply a live chat assistance service for all shared web hosting that we offer and we are able to assist you with almost everything in real time. In case you do not have an account with us yet, we will be able to give you more info about the plans in order to help you to choose the most appropriate plan. In case you are an active customer, we're able to help you with any general or billing issue plus with plenty of common technical issues, for instance an email address setup in a desktop email client. When you can't give us a call for whatever reason or you are in a country where we do not have a local telephone number, the live chat is the best option to contact us. Certainly, some problems require longer time to investigate and test, which means that you'll have to open a ticket to our technicians, still, we are able to save you time and assist you with many issues on the chat.