Discover what website hosting providers mean when they say "phone support".
You can find a lot of shared web hosting suppliers on the market, yet many of them are resellers that have restricted resources, particularly when it comes to support. A good way to distinguish them is the option to reach the company over the telephone. The level of support that you can get through this way of communication will vary based on the provider - some provide expert phone support, various others offer basic and customer support only as some issues are more time-consuming and it's more convenient to be resolved through a support ticket, especially if the issue needs to be escalated. Still, it's good to find that you can contact your website hosting supplier since there are various small-scale problems that can be resolved without difficulty and in a very timely manner through a call, not mentioning that you're able to get additional information for the services even before you become a client.
Phone Support in Shared Web Hosting
All our shared web hosting plans offer phone support 14 hours per day even on official holidays, therefore if you do not have an account yet, you'll be able to give us a call and find out more about our solutions or whether we will meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so you can contact the telephone number which is closer to you. If you are an existing customer, we can help you promptly with any kind of general and billing matters and with various tech issues to save you time and efforts - we are aware of the fact that sometimes it's quicker to consult with a live person and get things done instantly. Certainly, some matters cannot be resolved on the phone, so in such a case you will be able to take advantage of our ticketing system.