Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is taught to easily address all shared web hosting clients’ queries and guidance demands. Through our ticketing system, it will be possible to send your question and a support crew fellow member is going to go back to you in less than maximum 60 minutes. Realistically, practice has shown that the regular response time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time required. Our team of employees will undoubtedly be online for you 24x7x365 to reply to all your inquiries and to resolve any problem you will probably have. You can easily send us a tech support ticket from your Web Control Panel or send us an e–mail at any time. Furthermore, on working days, you can phone us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Hosting Smiles has integrated a thorough education base into the Control Panel so that you could have useful step by step guidelines at any time. Each area of the Control Panel possesses its own contextual guide area featuring a variety of how–to content articles. We have also made training videos to provide you with a more effective idea of the best way to perform any presented task.