Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Answer Warranty

  • Each ticket that you submit to the tech help and support team will be replied to in up to 1 hour. The normal inquiries will be replied to as quickly as possible. Yet, if the service question you have submitted needs aid from an experienced admin technician, we will address the ticket to him and will notify you about the delay.

  • Top quality support service
  • Qualified Customer Help Service

  • Our technical support Dept is going to be working for you 24/7 to to reply to all assistance request tickets that you send. We offer tech assistance for all applications that are pre–installed on your web server. These include our custom produced Web Control Panel, the chosen Operating System along with the server administration panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Web Control Panel that is offered cost–free with your VPS offers an integrated article base. One can find an assortment of thorough how–to articles and a number of step by step video guides that present all the essential site administration responsibilities. You can easy–access them by simply clicking the Help or Video control keys in the top right side of each Control Panel section.